Privacy Policy
PRIVACY POLICY
FelicIA-IA, LLC
Effective Date: April 1, 2026 — Last Updated: August 26, 2026
This Privacy Policy describes how FelicIA-IA, LLC, a Delaware limited liability company (“FelicIA,” “we,” “our,” or “us”), collects, uses, stores, processes, shares, and protects information when you use our website, client platform, managed AI assistant services, automation and integration services, managed website services, voice solutions, social media content support, or other related digital business services (collectively, the “Services”).
By using our Services, you acknowledge the collection and use of information as described in this Privacy Policy. Where consent is required by applicable law for a particular type of processing, FelicIA will obtain that consent separately.
If you do not agree with this Privacy Policy, please discontinue use of the applicable Services.
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Who We Are
FelicIA-IA, LLC provides managed AI assistant development, automation and integration services, managed website services, voice solutions, social media content support, and related digital business services.
Our principal business operations are conducted from Panama City, Republic of Panama, and we serve clients and end users in multiple jurisdictions.
Contact: info@felicia-ia.com
Website: felicia-ia.com
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Our Role: Data Controller and Data Processor
FelicIA may act in different privacy roles depending on the type of personal information involved and the purpose for which it is processed.
As a Data Controller
FelicIA acts as a data controller for personal information relating to our own clients, prospective clients, website visitors, business contacts, account users, and individuals who communicate directly with FelicIA.
This may include information such as account details, contact information, billing information, inquiries, communications, website activity, and information used to manage the commercial relationship between you and FelicIA.
In these circumstances, FelicIA determines the purposes and means of processing the relevant personal information.
As a Data Processor or Service Provider
FelicIA generally acts as a data processor, service provider, or similar service-provider role when processing personal information on behalf of a Client through Services that FelicIA builds, configures, operates, supports, or maintains for that Client.
This may include, depending on the Service:
Conversation data.
Names, email addresses, telephone numbers, and other contact information submitted by end users.
Lead information.
Booking or appointment information.
Customer inquiries.
Form submissions.
Business records.
CRM data.
Calendar data.
Website submissions.
Voice interaction data.
Information passed through automated workflows.
Information exchanged through connected third-party systems.
Other data processed through an AI assistant, automation, website, voice solution, integration, or related Client Service.
In these circumstances, the Client generally determines why the personal information is processed and the purposes for which it is used. FelicIA processes such information on behalf of the Client in order to provide the contracted Services and in accordance with the Client’s lawful instructions, applicable agreements, and technical requirements.
If you are an end user interacting with a Service operated by one of our Clients and you wish to exercise privacy rights over your personal information, you should normally direct your request to the business or organization operating that Service.
Where legally required and technically possible, FelicIA will reasonably assist its Clients in responding to such privacy requests.
For Clients subject to the GDPR or UK GDPR, a Data Processing Agreement (“DPA”) containing applicable processor obligations may be made available upon request at info@felicia-ia.com.
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Information We Collect
The information FelicIA collects depends on how you interact with us and which Services are used.
3.1 Information You Provide Directly
We may collect information you provide directly to FelicIA, including:
Your name.
Email address.
Telephone number.
Business name.
Job title or business role.
Account information.
Billing contact details.
Information provided when requesting a consultation, quotation, proposal, support, or other communication.
Business information provided for the purpose of researching, configuring, building, maintaining, or supporting your Services.
Knowledge base content.
Frequently asked questions.
Product and service information.
Business rules.
Opening hours.
Pricing information.
Operational procedures.
Workflows and process descriptions.
Internal instructions.
Lead qualification criteria.
Booking requirements.
Customer-service information.
Website copy and content.
Images, documents, files, and media.
Social media content or materials provided for social media-related Services.
Voice scripts or information used for voice solutions.
Integration details and information necessary to connect third-party systems.
Other information you choose to provide for purposes related to the Services.
Payment information may be submitted when purchasing or subscribing to Services. Payment processing is handled by third-party payment processors such as Stripe.
FelicIA does not intentionally store complete credit card numbers or sensitive payment-card credentials on its own systems where payment information is processed directly by the payment provider.
3.2 Information Collected Automatically
When you access our website, client platform, or certain Services, we or our service providers may automatically collect technical and usage information, including:
IP address.
Browser type.
Device type.
Operating system.
Approximate location derived from IP address.
Date and time of access.
Pages or sections visited.
Referring website or source.
Interaction data.
Session information.
Log files.
Diagnostic information.
Error records.
Security-related activity.
Cookie identifiers or similar technical identifiers.
Other technical information reasonably necessary to operate, secure, analyze, and improve the Services.
3.3 Information From Third-Party Platforms and Connected Systems
Where a Client chooses to connect FelicIA Services with third-party systems, FelicIA may process information received from or sent to those systems as necessary to provide the agreed functionality.
These systems may include:
WhatsApp.
Facebook Messenger.
Instagram.
Other messaging platforms.
CRM systems.
Calendars.
Booking systems.
Spreadsheets.
Databases.
Email systems.
Website forms.
Payment processors.
Voice or telephone providers.
Automation platforms.
Cloud services.
Hosting providers.
Social media platforms.
Business software.
Other systems or applications selected or authorized by the Client.
The type of information processed depends on the specific integration and the Client’s configuration.
For example, an integration may transmit lead information from an AI assistant into a CRM, send booking details into a calendar, retrieve business information required to respond to a customer, route a request to a team member, or move information between authorized systems.
Interactions processed through third-party platforms are also subject to the privacy practices and terms of the relevant third-party provider.
3.4 Information From End Users of Client Services
Where FelicIA processes information on behalf of a Client, information may be submitted directly by the Client’s customers, prospects, employees, users, or other third parties interacting with the Client’s Service.
Depending on the Service and the Client’s configuration, this information may include:
Names.
Contact information.
Questions and inquiries.
Preferences.
Booking requests.
Lead information.
Travel or service requirements.
Business-related information.
Form responses.
Conversation history.
Voice interactions.
Appointment details.
Records required for the Client’s workflow.
Other information voluntarily submitted during the interaction.
Clients are responsible for determining what information their Services are permitted to collect and for ensuring that collection is lawful and appropriate for their business.
FelicIA does not instruct Clients to collect unnecessary sensitive personal information through their Services.
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How We Use Your Information
FelicIA may use personal information as reasonably necessary to:
Provide, operate, configure, maintain, and support the Services.
Research and understand the Client’s business in order to build and maintain contracted Services.
Build, configure, test, deploy, and maintain AI assistants.
Build and maintain automation workflows and integrations.
Build, host, maintain, and support managed websites.
Configure and support voice solutions.
Provide agreed social media content support.
Connect authorized third-party platforms and systems.
Process and organize Client Content.
Operate customer inquiry, lead capture, routing, booking, follow-up, reporting, and other configured workflows.
Provide client dashboards or related account access.
Process payments and manage subscriptions.
Create and manage client accounts.
Communicate with Clients about their Services.
Respond to inquiries, support requests, corrections, and maintenance requests.
Send billing notices and account-related communications.
Send operational notices relating to service changes, security, privacy, legal terms, or third-party changes.
Monitor the technical performance and security of Services.
Troubleshoot errors and technical problems.
Investigate abuse, misuse, fraud, or security incidents.
Improve our internal processes, support, service quality, and reliability.
Analyze website and platform usage.
Develop, test, and improve FelicIA’s Services and business operations.
Comply with legal, regulatory, contractual, tax, and accounting obligations.
Establish, exercise, or defend legal claims.
Protect the rights, safety, systems, and property of FelicIA, our Clients, end users, service providers, and others.
FelicIA does not use Client personal information for automated decision-making or profiling that produces legal or similarly significant effects on individuals without an appropriate lawful basis and required safeguards.
Where a Client configures its own Service to make automated decisions or classifications, the Client is responsible for determining whether additional disclosures, consent, review, or legal safeguards are required.
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Sharing Your Information
FelicIA does not sell personal information.
We may share or make information available only where reasonably necessary for the purposes described in this Privacy Policy, including the following circumstances.
5.1 Service Providers and Subprocessors
FelicIA works with third-party providers that help us operate and deliver the Services.
Depending on the Service, these providers may include:
AI infrastructure or model providers.
Cloud infrastructure providers.
Hosting providers.
Automation platforms.
Messaging providers.
Telecommunications or voice providers.
CRM systems.
Calendar and scheduling systems.
Website platforms.
Analytics providers.
Security providers.
Payment processors.
Email providers.
Customer support systems.
Storage providers.
Other software and infrastructure providers necessary to provide the contracted Services.
These providers may process information only to the extent necessary to perform services for FelicIA or the applicable Client and are subject to their own contractual, privacy, confidentiality, security, and legal obligations.
Where FelicIA acts as a processor and applicable law requires it, subprocessors will be handled in accordance with applicable data protection agreements and legal requirements.
5.2 Payment Processing
Payment transactions may be processed by Stripe or another payment provider disclosed at the time of payment.
Payment processors handle payment information in accordance with their own privacy policies, security standards, and legal obligations.
FelicIA generally receives transaction-related information such as payment status, billing details, transaction identifiers, and limited card information such as card type or last digits, rather than full payment-card credentials.
5.3 Client-Authorized Integrations
Where a Client instructs FelicIA to connect a Service to a third-party platform or system, information may be exchanged with that platform as necessary to perform the requested integration.
The Client is responsible for authorizing the connection and maintaining any necessary third-party permissions and accounts.
5.4 Legal Compliance and Protection
We may disclose personal information when reasonably necessary to:
Comply with applicable law, regulation, legal process, court order, subpoena, or governmental request.
Protect the rights, property, safety, or security of FelicIA.
Protect our Clients, users, service providers, or the public.
Investigate fraud, abuse, unlawful activity, security threats, or violations of our agreements.
Enforce legal rights or defend against claims.
Where legally permitted and reasonably practicable, we may notify affected Clients before responding to a compulsory legal request relating to Client data.
5.5 Business Transfers
If FelicIA is involved in a merger, acquisition, financing, restructuring, reorganization, sale of assets, transfer of client accounts, business discontinuation, or similar corporate transaction, personal information may be disclosed or transferred as part of that transaction.
Any acquiring, successor, or receiving entity will be required to handle transferred information in accordance with applicable law and the privacy obligations applicable to the transferred information.
Where appropriate, FelicIA will notify Clients of a material transfer affecting their ongoing Services.
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Data Retention and Platform Limitations
FelicIA retains personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide the Services, to comply with legal and contractual requirements, to resolve disputes, to enforce agreements, and to protect legitimate business interests.
Retention periods may vary depending on:
The type of information.
The Service involved.
The Client’s instructions.
The underlying platform used.
Legal requirements.
Contractual requirements.
Operational requirements.
Security requirements.
The existence of an ongoing dispute or claim.
6.1 Client Service Data
Data generated or processed through FelicIA Services may be stored across one or more underlying third-party platforms depending on the Service.
This may include:
Conversation logs.
Lead information.
Contact records.
AI assistant configuration data.
Prompts and instructions.
Knowledge base content.
Automation records.
Workflow data.
Website submissions.
Booking information.
CRM records.
Integration data.
Voice-related data.
Client documents.
Other operational information processed through connected Services.
FelicIA does not necessarily operate independent infrastructure for every category of Service data. Certain information may be stored by or pass through third-party providers used to deliver the Service.
Retention and deletion may therefore depend in part on the technical capabilities, retention policies, and contractual terms of those providers.
Where technically available, Clients should export or retain copies of important business data they are required to preserve independently of FelicIA.
6.2 Data Following Cancellation or Termination
Upon cancellation, expiration, suspension, or termination of a Service:
Access to data may be restricted.
Data may become unavailable after a retention period expires.
Certain information may be deleted or anonymized.
Certain information may remain temporarily stored in backups or provider systems.
Some data may be retained where required for legal, accounting, security, contractual, or dispute-resolution purposes.
FelicIA will make reasonable efforts to assist Clients with data access or export where technically available and within the applicable Service scope.
However, FelicIA cannot guarantee indefinite retrieval of data after account closure or Service termination where retention depends on third-party platforms.
Clients are responsible for exporting or backing up information they are legally or operationally required to retain.
6.3 Website and Platform Usage Data
Website analytics, logs, technical records, and similar usage information may generally be retained for up to twelve (12) months unless:
A shorter period is required by law.
A longer period is reasonably necessary for security, fraud prevention, dispute resolution, legal compliance, or another legitimate business purpose.
The relevant third-party provider applies a different retention period.
6.4 Legal and Financial Records
FelicIA may retain billing records, transaction records, contracts, tax records, legal correspondence, and other information for longer periods where required or reasonably necessary to comply with legal, accounting, tax, regulatory, contractual, or dispute-resolution obligations.
6.5 Business Discontinuation
If FelicIA discontinues a Service or ceases business operations, we will provide advance notice in accordance with our Terms of Service where reasonably practicable.
Where technically available, FelicIA will provide affected Clients with a data export period of at least thirty (30) days during which retrievable Client data may be exported, subject to the technical capabilities and retention rules of underlying providers.
Following the applicable export window and any legally required retention period, remaining personal information under FelicIA’s control will be deleted, anonymized, securely retained where legally necessary, or transferred to an authorized successor provider as applicable.
Where client accounts are transferred to a successor provider, data will be handled in accordance with Section 5.5 of this Privacy Policy and applicable contractual obligations.
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Third-Party Platforms and Integrations
FelicIA Services may operate through or connect with third-party platforms and systems.
These may include:
WhatsApp.
Facebook Messenger.
Instagram.
Other messaging services.
CRM systems.
Calendars.
Booking platforms.
Payment processors.
Voice and telephone providers.
Social media platforms.
Website and hosting services.
Automation platforms.
Cloud providers.
AI providers.
Analytics tools.
Other Client-authorized business systems.
You should be aware that:
Third-party platforms maintain their own privacy policies, data practices, security practices, and legal terms.
FelicIA does not control how third-party providers independently process information under their own terms.
End-user interactions conducted through third-party platforms may be governed both by the privacy practices of the Client and by the relevant platform provider.
Third-party providers may process information in jurisdictions different from the Client’s or end user’s location.
Third-party services may change their privacy policies, functionality, data practices, technical capabilities, retention rules, or legal terms independently of FelicIA.
FelicIA is not responsible for independent processing activities, privacy practices, security practices, or decisions of third-party providers outside FelicIA’s reasonable control.
Where FelicIA selects a third-party provider as part of delivering the Services, we will use commercially reasonable care in selecting providers appropriate for the intended purpose.
Where the Client selects, owns, or directs the use of a third-party platform, the Client is responsible for ensuring its use is appropriate and lawful for the Client’s purposes.
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Cookies and Tracking Technologies
Our website and client platform may use cookies and similar technologies, such as pixels, local storage, session identifiers, and related technologies, to support website and platform operation.
These technologies may be used to:
Maintain login or session state.
Remember preferences.
Operate essential website functionality.
Provide embedded chat functionality.
Improve website performance.
Analyze traffic patterns.
Understand how visitors use the website.
Identify technical issues.
Support security.
Measure the effectiveness of website content or marketing where applicable.
Cookies may be classified as essential, functional, analytical, or marketing-related depending on their purpose.
Where required by applicable law, FelicIA will request consent before placing non-essential cookies or similar tracking technologies.
You may manage or disable cookies through your browser settings and, where provided, through our cookie consent tools.
Disabling certain cookies may affect the functionality or performance of parts of our website, client platform, or embedded Services.
FelicIA does not currently respond to browser “Do Not Track” signals unless required by applicable law.
Third-party services embedded in or connected to our website may place their own cookies or similar technologies subject to their own privacy policies.
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Data Security
FelicIA implements reasonable technical and organizational measures designed to protect personal information against unauthorized access, use, alteration, disclosure, destruction, loss, or misuse.
Depending on the Service and underlying infrastructure, these measures may include:
Encryption in transit.
Password protection.
Access controls.
Role-based access restrictions where supported.
Use of established third-party infrastructure providers.
Limited access to Client information based on operational need.
Account authentication measures.
Security monitoring.
Secure configuration practices.
Incident-response procedures.
Periodic review of access and security practices.
Reasonable measures to protect credentials and systems used by FelicIA.
However, no method of electronic transmission, Internet communication, cloud processing, or digital storage can be guaranteed to be completely secure.
FelicIA cannot guarantee absolute security and does not warrant that unauthorized third parties will never defeat security measures.
Clients are also responsible for maintaining appropriate security over their own:
Passwords.
Accounts.
Devices.
Email access.
Third-party systems.
Payment methods.
API credentials.
Phone numbers.
Domains.
Connected platforms.
User access permissions.
Clients should notify FelicIA promptly if they suspect unauthorized access to an account, integration, or Service.
9.1 Personal Data Breach Notification
If FelicIA becomes aware of a personal data breach affecting information for which FelicIA is responsible, we will investigate the incident and take reasonable steps to contain, mitigate, and address the breach.
Where FelicIA acts as a data controller, we will provide notifications to affected individuals and supervisory or governmental authorities where required by applicable law.
Where FelicIA acts as a data processor on behalf of a Client, FelicIA will notify the affected Client without undue delay where required by applicable data protection law and provide reasonably available information needed to assist the Client in meeting its own breach-notification obligations.
Where the GDPR applies and notification to a supervisory authority is legally required, the applicable controller is generally required to provide that notification without undue delay and, where feasible, within seventy-two (72) hours after becoming aware of the breach.
Notification to affected individuals will be made where and within the timeframe required by applicable law.
Any breach notification may include, where reasonably available and legally required:
The nature of the breach.
The categories of information affected.
The approximate number of individuals or records affected.
Likely consequences of the breach.
Measures taken or proposed to address the breach.
Recommended steps individuals or Clients may take to reduce risk.
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Your Privacy Rights
Privacy rights vary depending on your location and applicable law.
FelicIA will honor applicable privacy rights where legally required and may also provide certain rights voluntarily where reasonably practicable.
10.1 General Rights
Depending on applicable law, you may have the right to:
Request access to personal information FelicIA holds about you.
Request correction of inaccurate or incomplete personal information.
Request deletion of personal information.
Request restriction of processing.
Object to certain types of processing.
Withdraw consent where consent is the legal basis for processing.
Request a copy of certain personal information.
Request information about how your personal information is used.
Request information about categories of third parties with whom personal information is shared.
Lodge a complaint with an applicable privacy or data protection authority.
Certain rights may be subject to legal exceptions.
For example, FelicIA may retain information where necessary to:
Comply with law.
Maintain financial records.
Resolve disputes.
Enforce agreements.
Prevent fraud.
Protect security.
Establish or defend legal claims.
Fulfill contractual obligations.
Respect the rights of others.
10.2 California Residents
California residents may have rights under the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), where those laws apply to FelicIA and the relevant processing.
Depending on applicability and legal exemptions, these rights may include the right to:
Know what categories of personal information are collected.
Request access to specific personal information.
Request deletion.
Request correction.
Receive information about categories of sources and purposes of processing.
Receive information about categories of third parties to whom information is disclosed.
Opt out of certain sales or sharing of personal information where applicable.
Limit certain uses or disclosures of sensitive personal information where applicable.
Be free from unlawful discrimination for exercising privacy rights.
FelicIA does not sell personal information in exchange for money.
FelicIA does not intentionally engage in cross-context behavioral advertising using Client Service data.
Whether a particular activity constitutes “sharing” under California law may depend on the technology and circumstances involved. Where legally required, FelicIA will provide applicable opt-out mechanisms.
10.3 EU and UK Residents — GDPR and UK GDPR
If the GDPR or UK GDPR applies to the processing of your personal information, you may have additional rights, including:
The right of access.
The right to rectification.
The right to erasure.
The right to restriction of processing.
The right to data portability.
The right to object to certain processing.
The right to withdraw consent where processing is based on consent.
Rights relating to certain automated decision-making.
The right to lodge a complaint with the relevant supervisory authority.
Where FelicIA acts as a data controller, our legal bases for processing may include:
Performance of a contract.
Taking steps at your request before entering into a contract.
Compliance with legal obligations.
Legitimate interests.
Consent where required or appropriate.
Protection of vital interests where applicable.
Other lawful bases available under applicable law.
Our legitimate interests may include:
Operating and improving our Services.
Maintaining security.
Preventing fraud or misuse.
Managing client relationships.
Providing customer support.
Developing our business.
Understanding use of our website and Services.
Protecting legal rights.
Where we rely on legitimate interests, we consider whether those interests are overridden by the rights and freedoms of affected individuals.
10.4 Exercising Your Rights
To exercise privacy rights relating to information for which FelicIA is the controller, contact:
We may need to verify your identity before processing certain requests.
We may also request information necessary to locate your records or determine the applicable legal relationship.
Where applicable law establishes a specific response period, FelicIA will respond within that period.
For GDPR and UK GDPR requests, we generally aim to respond within one month unless an extension is permitted by law due to complexity or volume.
For other requests, we generally aim to respond within thirty (30) days where reasonably practicable.
We may deny or limit requests where permitted or required by applicable law and will explain the reason where legally required.
If you are an end user of a Service operated by one of our Clients and FelicIA is processing your information on behalf of that Client, please direct your request to the business operating the Service.
FelicIA will reasonably assist the Client with applicable requests where required by law or contract.
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International Data Transfers
FelicIA operates internationally and uses service providers that may process information in multiple countries.
Accordingly, personal information may be transferred to, stored in, accessed from, or processed in:
The United States.
Panama.
Countries where FelicIA’s Clients operate.
Countries where FelicIA’s service providers, subprocessors, or infrastructure providers operate.
These countries may have privacy and data protection laws that differ from those in your jurisdiction.
Where applicable law requires specific safeguards for international transfers, FelicIA will use appropriate legal transfer mechanisms where reasonably required.
Depending on the circumstances, these mechanisms may include:
Standard Contractual Clauses approved by the European Commission.
UK International Data Transfer Addendum or other recognized UK transfer mechanisms.
Adequacy decisions.
Contractual safeguards.
Other lawful transfer mechanisms available under applicable law.
Where FelicIA acts as a processor, international transfer requirements may also be governed by the applicable Data Processing Agreement with the Client.
Use of the Services does not by itself replace any legal requirement for an appropriate cross-border transfer mechanism where one is required by law.
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Children’s Privacy
FelicIA’s own Services are generally intended for businesses and business users and are not directed toward children.
We do not knowingly collect personal information directly from children under thirteen (13) years of age through FelicIA’s own website or account Services, or under a higher applicable age of digital consent where local law requires it.
If we become aware that FelicIA has directly collected personal information from a child in circumstances where parental or legal authorization was required and not obtained, we will take reasonable steps to delete or otherwise appropriately handle that information.
Where FelicIA processes information on behalf of a Client whose business legitimately serves minors, the Client is responsible for:
Determining whether processing involving minors is lawful.
Obtaining required parental or guardian consent.
Providing legally required notices.
Configuring the Service appropriately.
Complying with applicable child privacy, education, healthcare, advertising, and consumer protection laws.
FelicIA may decline to configure or process data for use cases involving minors where we determine the requested processing creates legal, privacy, safety, or operational risk outside our supported scope.
If you believe FelicIA may have collected personal information from a child improperly, contact us at info@felicia-ia.com.
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Links to Third-Party Websites and Services
Our website, client platform, AI assistants, managed websites, communications, or other Services may contain links to third-party websites, applications, or services.
This Privacy Policy does not govern the privacy practices of independent third-party websites or services.
FelicIA is not responsible for the content, privacy practices, security, or data-handling practices of third parties outside FelicIA’s control.
We encourage users to review the privacy policies and terms of any third-party websites or services they choose to access.
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Changes to This Privacy Policy
FelicIA may update this Privacy Policy from time to time to reflect:
Changes in our Services.
Changes in our business practices.
Changes in underlying technology.
Changes in third-party providers.
Changes in legal or regulatory requirements.
Changes in privacy or security practices.
When we update this Privacy Policy, we will update the “Last Updated” date.
For material changes affecting existing Clients, FelicIA will provide notice by email to the address associated with the Client’s account at least fourteen (14) days before the change takes effect, unless:
Applicable law requires a longer notice period.
Immediate changes are reasonably required to address security, legal compliance, fraud, abuse, or an urgent third-party requirement.
A change does not materially affect the Client’s privacy rights or the manner in which personal information is processed.
Where consent is legally required for a new type of processing, continued use alone will not substitute for obtaining that consent.
Your continued use of the Services after the effective date of an updated Privacy Policy indicates acknowledgment of the revised policy, subject to any rights or consent requirements under applicable law.
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Contact Us
If you have questions, concerns, complaints, or requests regarding this Privacy Policy or FelicIA’s handling of personal information, please contact us:
FelicIA-IA, LLC
Email: info@felicia-ia.com
Website: felicia-ia.com
Where FelicIA is acting as a processor on behalf of a Client, privacy requests concerning end-user information should generally be directed first to the Client operating the applicable Service.
FelicIA will cooperate with applicable Clients, individuals, regulators, and supervisory authorities as required by applicable law.
We aim to address privacy concerns promptly, fairly, and transparently.
FelicIA-IA, LLC
Website: felicia-ia.com
Email: info@felicia-ia.com
Last Updated: August 26, 2026